Frequently asked questions

Does eyeMajic really only take 10 seconds to apply?

Yes, it does! Just press, pull and blend.

How long will eyeMajic last for?

Depending on your skin type, eyeMajic can last between 8-12 hours.

Do I need to apply foundation for eyeMajic to work?

eyeMajic will work with or without foundation. If you have particularly oily or absorptive skin, then a base coat will allow you to get more than one pull from your eyeMajic applicator, meaning it won't all get pulled onto your skin in one go! :)

Is eyeMajic safe for everyone to use?

eyeMajic is made from hypoallergenic materials, safe for all skin types, including sensitive skin. No nasty preservatives, bulking agents, parabens or toxins are used so everyone can enjoy this eyeshadow!

Is eyeMajic eco-friendly?

Yes, eyeMajic is made from biodegradable materials with a compostable layer embedded in to the applicator pad. The packaging is made with PET1 which can be easily recycled.

I have another question not listed here...

Please feel free to email us at: and we'll do our best to answer it for you.

Delivery & Returns

 Our shipping Policy

We aim to ship your products out within 24 hours, and you will receive a 'sent' email notification to let you know your eyeshadows are on their way. ​

FREE Standard Shipping on all Hong Kong local orders.

Please note:

·       Orders are usually packed and ready to ship 1-2 business days after the order is placed

·       A “business day” is considered to be Monday through Friday, excluding holidays

·       International shipments are subject to customs clearance procedures, which can cause delays beyond the original delivery estimates

Our Returns Policy

We want you to be happy with your eyeMajic, so if you want to return the product for any reason, please post it back to us and we can either exchange it for a different colour or give you a full refund (minus any shipping costs). 


Please post to: 4B, 17 Bonham Road, Sai Ying Pun, Hong Kong.

If you have any questions or suggestions please don't hesitate to email us at:


Our Privacy Policy

A quick word about your personal details.

We take your privacy very seriously so we only use the details you provide us with to fulfil your order. We may email you from time to time with special information or offers, but we promise not to contact you more than once a month. Of course, if even this is too intrusive for you, just tell us and we'll stop - no hard feelings!